ClaimGuard Privacy Policy

Effective Date: March 19, 2026

ClaimGuard (“the App”) is developed and operated by Merenda One LLC (“Developer”, “we”, “our”, or “us”). This Privacy Policy explains how information is handled when you use the ClaimGuard mobile application.

ClaimGuard is designed to help users maintain a home inventory and related records. Protecting user privacy is a core principle of the app’s design.

Information We Collect

ClaimGuard does not directly collect personal information from users.

All information that you enter into the app (such as inventory items, descriptions, photos, and related details) is stored within your personal Apple account using Apple’s CloudKit service.

The Developer does not have access to, collect, sell, or analyze this information.

Data Stored in Apple CloudKit

ClaimGuard uses Apple CloudKit to store and synchronize your data across your devices.

This may include:

  • Inventory items
  • Photos of belongings
  • Descriptions and notes
  • Categories and locations
  • Other inventory-related information entered by the user

This data is stored in the user’s private iCloud container and is governed by Apple’s privacy and security policies.

The Developer cannot access this data.

AI Object Recognition Features

Users that subscribe to ClaimGuard Premium Features have access to AI Object Detection and AI Label Scanner features, which analyze images to help identify items.

When these features are used:

  1. The image selected by the user is be transmitted to an AI service provided by OpenAI for analysis.
  2. The request is routed through a secure Google Firebase Cloud Functions endpoint operated by the Developer.
  3. The Firebase function forwards the request to the OpenAI API for image recognition.
  4. The AI response is returned to the app to assist the user in identifying an object.

These requests are processed only for the purpose of providing the AI features.

Firebase Cloud Functions

ClaimGuard uses Google Firebase Cloud Functions solely as a secure proxy service to relay requests to external AI services.

Firebase Functions are used to:

  • Securely store API credentials
  • Forward AI analysis requests
  • Return responses to the user’s device

The Firebase functions do not store user inventory data or photos beyond the temporary processing required to complete the request.

No persistent storage of user content occurs within Firebase.

OpenAI Processing

When AI recognition is used, images may be transmitted to OpenAI for analysis.

OpenAI processes the image only for the purpose of generating an identification result returned to the user.

For more information about OpenAI’s data practices, please refer to:

https://openai.com/privacy

Data Retention

ClaimGuard does not maintain user databases.

  • Inventory data remains in the user’s Apple account.
  • AI request data is processed transiently through Firebase and OpenAI and is not stored by the Developer.

Third-Party Services

ClaimGuard relies on the following third-party services:

  • Apple CloudKit – Data storage and synchronization
  • Google Firebase Cloud Functions – Secure API proxy
  • OpenAI API – AI-based object recognition

Each service is subject to its own privacy policies.

Children’s Privacy

ClaimGuard is not intended for children under the age of 13. The app does not knowingly collect personal information from children.

Changes to This Policy

This Privacy Policy may be updated periodically. Changes will be reflected by updating the “Effective Date” above.

Contact

If you have questions about this Privacy Policy, you may contact the Developer:

Merenda One LLC

Email: info@merenda.one